'It hasn't delivered': The spectacular failure of self-checkout technology

submitted by Drewski from (bbc.com)

sorted by:
top
newinsightfulfun
you are viewing a single comment's thread.

view the rest of the comments →

[–]Canbot 4 insightful - 1 fun4 insightful - 0 fun5 insightful - 1 fun -  (1 child)

The self checkout is poorly designed. Not enough room to bag. Then it won't let you remove items from the bagging area. They are too cramped. They put 12 self checkout lanes in the space of two conventional checkouts. It doesn't have to be that way.

Then they harass white people for going too fast because they are paranoid about theft when 90% of the theft is non white people, but it feels racist to question anyone who isn't white. So the theft will never get addressed because of wokism and the honest customers are going to become disgruntled and shop elsewhere.

The self checkout is ironically best suited in luxury minded shops in predominantly white areas, which are the least likely to implement them.

[–]Alienhunter 2 insightful - 1 fun2 insightful - 0 fun3 insightful - 1 fun -  (0 children)

They don't harass me. I tell them if they're gonna give me shit I'll leave the mess of stuff right there and take my business across the street. You wanna reshelve all my stuff?