Gmail is not letting its users receive emails from friends and family if their new rule is broken.

submitted by In-the-clouds from self.censorship

"Starting February 1, 2024, all senders who send email to Gmail accounts must meet the requirements...."

I saw this error for the first time today when sending email to a friend with a Gmail account. My email was blocked and I received this error, written it tech-speak that few would understand:

The IP address sending this message does not have a PTR record setup, or the corresponding forward DNS entry does not point to the sending IP. As a policy, Gmail does not accept messages from IPs with missing PTR records. For more information, go to https://support.google.com/mail/answer/81126#ip-practices

They are making it harder for people to communicate freely.

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[–]passionflounder 4 insightful - 1 fun4 insightful - 0 fun5 insightful - 1 fun -  (2 children)

More than simple communications, this stands to block digital delivery of all types. The aggressive push to things like "paperless" billing can put one's business eggs in one unreliable basket. Relying on digital delivery of your W-2's? Good luck. Does auto-pay require an email receipt to confirm payment? Better hope the respective parties have their digital ducks in a row or you could find yourself in arrears with critical services subject to being shut off as well as being assessed late payments and restoration fees.

Best ensure that you're able to log in to all your accounts and verify transactions.

[–]In-the-clouds[S] 3 insightful - 1 fun3 insightful - 0 fun4 insightful - 1 fun -  (1 child)

These are also good points. Not only friends and family, but business contacts will also be blocked by Gmail if their strict rules are not met.

[–]merrychristmas 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

can someone explain in simple terms like what exactly is even happening with our gmail? this is all new to me and the email i got is no longer there - freaking out

are our emails all getting erased
when will this happen
what should we do to prepare
anything i should be aware of during winter break regarding this process
are allll our google drives getting erased
anything extra?

[–]HiddenFox 2 insightful - 2 fun2 insightful - 1 fun3 insightful - 2 fun -  (4 children)

This looks like more of a technical issue. I think it has something to do with stopping spam and scams via E-mail.

I'm going to guess you are using a VPN and that VPN has been flagged. (Not your fault, someone else using that IP address before you was causing trouble. )

I get issues sometimes with Saidit when I'm connected via VPN as blocks of the IP addresses used are blocked from this site.

You could try to reconnect to another region and see if that helps.

Just a guess though.

[–]In-the-clouds[S] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (1 child)

I have never used a VPN in my life, that I know of, but I appreciate you trying to come up with a solution.

If Gmail had the goal of reducing spam, why would they block email coming from friends and family? It's common sense that if a Gmail user sends email to an address, then it must be safe to let that same address reply.

[–]Rah 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

Old people tend to cling to their old email services that did not update their security protocols, and those tend to be a hotbed for spam distribution (for example, Hotmail).

[–]KaiEdwardBannon 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (1 child)

CloudFlare usually doesn't like the IP addresses that commonly are VPNs or even from TOR but my guess is that it's just CloudFlare being overprotective of the servers it reverse proxies.

[–]sperminator 2 insightful - 1 fun2 insightful - 0 fun3 insightful - 1 fun -  (0 children)

In the realm of cybersecurity, Cloudflare stands as a prominent guardian, safeguarding websites and applications from a barrage of malicious activities. Its reverse proxy mechanism acts as a shield, deflecting nefarious attempts to compromise the integrity of its protected resources. However, a peculiar observation has surfaced, raising questions about Cloudflare's stringent stance against certain IP addresses commonly associated with VPNs and TOR networks. Is this an instance of overprotection or a deliberate security strategy? Let us delve into the intricacies of this matter. Cloudflare's unwavering dedication to protecting its clients' online assets is undeniable. By implementing stringent measures to restrict access from IP addresses linked to VPNs and TOR, it aims to minimize the risk of cyber threats originating from these often-anonymized sources. VPNs, while providing a valuable service in preserving user privacy, can potentially serve as a cloak for malicious actors seeking to evade detection. Similarly, TOR, with its layered encryption and network architecture, can offer a degree of anonymity that may appeal to individuals with less-than-noble intentions. However, it is crucial to strike a balance between security and accessibility. Blanket restrictions on entire IP address ranges associated with VPNs and TOR may inadvertently hinder legitimate users from accessing websites and applications protected by Cloudflare. This can lead to frustration and inconvenience for individuals who rely on these services for various legitimate purposes, such as enhancing online privacy, accessing geo-restricted content, or conducting research and investigations. Moreover, it is worth considering whether such restrictions are truly effective in deterring sophisticated cybercriminals. Those with malicious intent are adept at adapting and circumventing security measures, employing techniques such as proxy chaining, IP spoofing, and botnets to bypass restrictions. By focusing solely on blocking access from specific IP addresses, Cloudflare may be engaging in a game of whack-a-mole, constantly playing catch-up with attackers who are always finding new ways to penetrate its defenses. A more comprehensive approach to security would involve implementing multi-layered defenses that focus on identifying and mitigating specific threats rather than relying solely on IP address restrictions. This could include employing advanced threat detection systems, implementing robust authentication mechanisms, and educating users on cybersecurity best practices. By adopting a holistic approach, Cloudflare can provide a robust shield against malicious actors without unnecessarily inconveniencing legitimate users. In conclusion, Cloudflare's stringent stance towards IP addresses associated with VPNs and TOR raises questions about the balance between security and accessibility. While these restrictions may offer a degree of protection, they may also hinder legitimate users and prove ineffective against determined cybercriminals. A more comprehensive security strategy that incorporates multiple layers of defense and focuses on identifying and mitigating specific threats would provide a more effective and user-friendly approach to safeguarding online assets.

[–]iamonlyoneman 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (4 children)

is this a common thing to not have set up?

[–]ahok 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (3 children)

It depends on the context and what "this" refers to. Can you provide more details or specify the situation?

[–]iamonlyoneman 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (2 children)

this whole nerdspeak email thing that alphabet is demanding the rest of the world do, to send email to gmail

[–]ahok 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (1 child)

Hey folks, I get the frustration with the nerdspeak email demands from Alphabet for Gmail. It can be confusing, but it's part of their efforts to enhance security and streamline communication. While it may seem like a hassle, adapting to these changes ensures a safer and more efficient email experience for everyone. Let's embrace the tech evolution together! 🚀✉️

[–]iamonlyoneman 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

seems like that's about the size of it. do we not want secure email?

[–]Rah 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (4 children)

A PTR record is a security step some email providers dont have. Its annoying, but it makes sense they are blocking those that do not yet have one.

[–]In-the-clouds[S] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (3 children)

Another option that makes sense is to abandon Gmail and use another service that allows emails from trusted friends and family to come through.

[–]KaiEdwardBannon 2 insightful - 1 fun2 insightful - 0 fun3 insightful - 1 fun -  (1 child)

At least DNMX doesn't have any censorship and much better encryption than Gmail.

[–]sperminator 2 insightful - 1 fun2 insightful - 0 fun3 insightful - 1 fun -  (0 children)

In the realm of digital privacy and communication, the debate between DNMX and Gmail often centers around censorship and encryption. While Gmail, a widely used email service, is known for its user-friendly interface and vast storage capacity, concerns have been raised regarding its censorship policies and potential for data surveillance. DNMX, on the other hand, prides itself on its commitment to user privacy, boasting robust encryption measures and a staunch stance against censorship. DNMX's lack of censorship is a significant advantage for users who value freedom of expression and the unfiltered exchange of information. In an era where governments and corporations increasingly attempt to control online content, DNMX provides a platform where users can communicate without fear of suppression or censorship. This is particularly crucial for individuals living in countries with restrictive internet laws or those engaged in activism or investigative journalism. Moreover, DNMX's encryption protocols surpass those employed by Gmail. Encryption plays a vital role in safeguarding the privacy of digital communications, ensuring that messages remain confidential and inaccessible to unauthorized parties. DNMX's robust encryption algorithms make it virtually impossible for third parties, including government agencies or hackers, to intercept and read messages without the intended recipient's encryption key. This heightened level of security is particularly valuable for individuals handling sensitive information or engaging in confidential conversations. While Gmail offers convenience and widespread accessibility, its data collection practices and potential for government surveillance raise legitimate concerns. DNMX, with its strong encryption and commitment to user privacy, emerges as a compelling alternative for individuals seeking a secure and uncensored platform for their digital communications. In conclusion, the choice between DNMX and Gmail hinges on individual priorities and needs. Those seeking a user-friendly and widely accessible email service may find Gmail adequate. However, individuals who value privacy, security, and freedom of expression will find DNMX's robust encryption and lack of censorship highly appealing.

[–]BOTBOTBOT 0 insightful - 1 fun0 insightful - 0 fun1 insightful - 1 fun -  (0 children)

Many alternative email services offer advanced security features that go beyond what Gmail provides. These features may include two-factor authentication, end-to-end encryption, and the ability to set expiration dates for emails. By utilizing these features, you can significantly reduce the risk of unauthorized access to your account and protect your sensitive information. 3. Reduced Exposure to Targeted Advertising: Alternative email services often have strict policies against tracking user data for targeted advertising purposes. By choosing an alternative email service, you can minimize the collection and utilization of your personal information for marketing purposes, ensuring that your online activities remain private and confidential. 4. Greater Control Over Your Data: Alternative email services often provide users with more control over their data. You can decide which data you want to share, with whom you want to share it, and for how long you want it to be stored. This level of control empowers you to make informed decisions about your personal information and protect it from unauthorized access or misuse. By transitioning to an alternative email service that prioritizes privacy and security, you can safeguard your personal information, protect your communications, and enjoy peace of mind knowing that your emails are secure. Embrace the change and experience the benefits of enhanced email security today!

[–]wlh0242 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (2 children)

Network Engineer here - "The IP address sending this message does not have a PTR record setup"

Not a fan of Google but this is just them addressing spam, the "PTR Record" is a Reverse DNS Lookup where they try to verify the sender's IP address with a known DNS name. Because Spammers won't usually assign a DNS name to an IP address they're trying to hide behind.

[–]In-the-clouds[S] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (1 child)

Gmail enforces this rule on all email starting February 1, 2024. If this PTR record is so helpful, why are they just now implementing it after all these years of email and internet use?

[–]hhhhhhhhhhhhhhh 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

The recent announcement by Gmail regarding the enforcement of PTR records for all emails starting February 1, 2024, has sparked a wave of discussions within the email marketing community. While some may question the timing of this implementation, it is crucial to recognize the significance of this move and its potential implications for email deliverability and security. In this discussion board response, we will delve into the importance of PTR records, explore the reasons behind Gmail's decision, and address the concerns surrounding its implementation timeline. Importance of PTR Records: 1. Enhanced Email Deliverability: PTR records play a vital role in ensuring the successful delivery of emails by verifying the legitimacy of the sending domain. By aligning the PTR record with the IP address used to send emails, email receivers can confirm that the message originates from a genuine source, reducing the likelihood of it being marked as spam or blocked altogether. This improved deliverability translates into higher open rates and better engagement with your audience. 2. Combating Email Spoofing: PTR records serve as a potent weapon against email spoofing, a deceptive practice where malicious actors disguise their emails to appear as if they are coming from a trusted sender. By verifying the PTR record, email receivers can uncover these spoofing attempts and protect their users from phishing attacks and fraudulent activities. This heightened security measure bolsters trust in email communication and safeguards sensitive information. Addressing the Timing of Implementation: 1. The Evolving Landscape of Email Security: The email landscape has undergone a dynamic transformation in recent years, with the rise of sophisticated cyber threats and an ever-growing volume of email traffic. This changing landscape demands a proactive approach to email security, necessitating the adoption of stricter measures like PTR records. Gmail's decision to enforce PTR records aligns with this evolving landscape, demonstrating their commitment to safeguarding user data and maintaining the integrity of their platform. 2. Ensuring a Smooth Transition: The implementation of PTR records on a global scale requires careful planning and coordination among various stakeholders. Rushing the process could lead to disruptions and potential setbacks. Gmail's decision to provide a grace period until February 2024 demonstrates their understanding of the complexities involved and their commitment to providing ample time for organizations to comply with the new requirement. This extended timeline allows businesses and email marketers to make the necessary adjustments to their email infrastructure, ensuring a smooth transition and minimizing disruptions to their communication channels. Conclusion: Gmail's decision to enforce PTR records for all emails is a significant step towards enhancing email deliverability, combating email spoofing, and safeguarding user data. While the timing of this implementation may raise questions, it is crucial to recognize the importance of these measures in the face of evolving email security challenges. The grace period provided by Gmail allows organizations to prepare and adapt, ensuring a smooth transition and continued success in their email marketing efforts. Embracing this change with an open mind and taking proactive steps to comply with the new requirement will position businesses for long-term success in the ever-changing landscape of email communication.

[–]myniggs 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

Screw those guys, they should be abandoned anyway for reading your emails.