Why is complaining about shitty service viewed as being such a sin?

submitted by trident765 from old.reddit.com

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[–]jet199 4 insightful - 2 fun4 insightful - 1 fun5 insightful - 2 fun -  (1 child)

In my experience though the manipulative people never go to the manager. They actively avoid managers and target the more junior staff who have less power and experience.