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[–]RandomCollection[S] 2 insightful - 1 fun2 insightful - 0 fun3 insightful - 1 fun -  (1 child)

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Anyone who thought the telecom giants would invest in their people were lying or stupid.

[–]CaelianPost No Toasties 2 insightful - 1 fun2 insightful - 0 fun3 insightful - 1 fun -  (0 children)

The history of telecom has always been to increase automation so that fewer employees would be needed. I like the old San Francisco Chinese Telephone Exchange. The operators knew everybody's name, so you'd tell them a name instead of a number.