Oof why would they do this, they must know it's going to be a trainwreck. I bet in their minds they imagine this will be a good PR event so they can explain themselves a bit, but in reality it's going to be a dogpile of (often rightfully) angry people and they're going to have to have literally 2-3 people watching this thread the whole time it's up to keep up with the amount of stuff they're going to inevitably delete to curate the narrative of the thread.