What happened to Ctemplar email?

submitted by raven9 from (self.censorship)

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[–][deleted] 7 insightful - 1 fun7 insightful - 0 fun8 insightful - 1 fun -  (3 children)

CTemplar has totally lost all its client directory and all their emails on July 2021.

It all went downhill for them after that.

[–]raven9[S] 2 insightful - 1 fun2 insightful - 0 fun3 insightful - 1 fun -  (2 children)

Some kind of a cyber attack?

[–][deleted] 5 insightful - 1 fun5 insightful - 0 fun6 insightful - 1 fun -  (1 child)

We recently had a system failure and some of our customer's data were irrecoverably lost.

We truly apologize for that. We cannot restore data from backups because we do not keep backups for security reasons. We will be revisiting that policy in the future. We will be happy to process refunds for anyone regardless of when they created their account.

If you have trouble accessing your account, please contact support@ctemplar.com. If you need help with anything else feel free to reach out to us.

Once again, we apologize for any inconveniences this might have caused.

Respectfully, The CTemplar team

[–][deleted] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

Did they nuke it under pressure?