Is my ISP blocking websites?

submitted by [deleted] from self.Internet

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[–][deleted]  (5 children)

[deleted]

    [–][deleted] 2 insightful - 2 fun2 insightful - 1 fun3 insightful - 2 fun -  (4 children)

    It's just some robot telling you that they're "having problems" even when they're not (they just don't want to pay service reps and hope you'll go away lol) and to only continue if you have an "emergency". Not sure how well it would go over if I just continued anyways. Not sure if they'll even read an email but we could take that route.

    I was planning to contact them eventually, but I wanted to be sure first because they don't even know what they're doing, and being service reps will just read from a script the whole time. I need to be able to demonstrate that I've done literally everything that could be on their list, plus some.

    [–][deleted]  (3 children)

    [deleted]

      [–][deleted] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (2 children)

      They won't see it that way. Our ISP makes no guarantee of service. It's usually so if it goes down (like after a storm) they won't be held liable, but they often use this to screw people over. Our ISP has a monopoly so they can put whatever they want in the contract and we have to take it. Furthermore, with net neutrality gone it's entirely legal for them to choose what websites we can access and at what speeds.

      Even if it wasn't legal, we don't have the money to take them to court, and they have the money to bribe the court, so they could just give us the finger.

      [–]Comatoast 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (1 child)

      Is it Comcast? If so, there's your answer.

      [–][deleted] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

      No, it's not. Comcast doesn't provide service here.