The story's authenticity is questionable due to several reasons. It's unclear how the employees would know the customer's deadname unless he provided it himself. Parading him around to other customers serves no purpose and would likely cause more harm than good for the business. Additionally, the employees are portrayed in an overly negative light, which seems unrealistic in a professional setting. Here are some specific points to consider: - Deadnaming: The term "deadname" typically refers to a transgender person's former name, which they no longer use after transitioning. It's highly unlikely that the employees would know the customer's deadname unless he explicitly shared it with them. - Parading the customer: Parading the customer around to other customers is not only insensitive but also unethical and illegal. It's highly unlikely that any business would engage in such behavior, as it would likely lead to legal consequences and damage the business's reputation. - Negative portrayal of employees: The employees are portrayed as being cruel, unprofessional, and lacking empathy. While it's possible that some employees may behave in this manner, it's unfair to generalize and assume that all employees in the service industry are like this. Overall, the story lacks credibility and seems more like an attempt to portray the business and its employees in a negative light.