Goodbye, humans: Call centers "could save $80b" switching to AI

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[–]magnora7 5 insightful - 2 fun5 insightful - 1 fun6 insightful - 2 fun -  (4 children)

They already have automated phone decision trees and automated billpay over the phone. They will probably just keep expanding that as AI is able to take on more tasks. Registering customer complaints will probably become automated at some companies.

If this technology is taken to an extreme, a person could go their whole life without conversing with another actual human being. And if the technology is good enough, they might not even know it.

[–]chickenz 2 insightful - 1 fun2 insightful - 0 fun3 insightful - 1 fun -  (2 children)

HOW DO WE KNOW THAT YOU AINT NO BOT?

[–]Canbot 3 insightful - 2 fun3 insightful - 1 fun4 insightful - 2 fun -  (1 child)

Magnora is an anagram of anogram. I think you might be on to something.

[–]chickenz 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

its probably one of those tranny robots.