all 8 comments

[–][deleted] 3 insightful - 1 fun3 insightful - 0 fun4 insightful - 1 fun -  (0 children)

You need to work in retail to appreciate how very shitty dealing with customers can be.

[–]Node 4 insightful - 2 fun4 insightful - 1 fun5 insightful - 2 fun -  (0 children)

Because they've absolved themselves of any responsibility for putting themselves in a position where they interact with the general public. I think they're just transferring their hatred of themselves onto others.

[–][deleted] 5 insightful - 2 fun5 insightful - 1 fun6 insightful - 2 fun -  (0 children)

To be fair, customers can be miserable jerks.

[–][deleted] 3 insightful - 2 fun3 insightful - 1 fun4 insightful - 2 fun -  (4 children)

The good, goes to the employer. The bad, is left for the employee.

[–]jet199 3 insightful - 2 fun3 insightful - 1 fun4 insightful - 2 fun -  (3 children)

This is partly it.

If you feel you aren't part of the team you just want to go in and do your job to the letter and no more.

However there are also some people who look down on their job and will have a bad attitude no matter how nice their employer is to them.

[–][deleted] 3 insightful - 2 fun3 insightful - 1 fun4 insightful - 2 fun -  (2 children)

If their employer is nice to them, they will appreciate the employer, not the customer. For the owner, the customer is the source of profit and growth. For the employee, however, every additional interaction with the customer is just a waste of energy. Very few businesses can succeed at changing this tendency.

[–]jet199 3 insightful - 2 fun3 insightful - 1 fun4 insightful - 2 fun -  (1 child)

In don't agree with this.

In most companies you feel you are working together for a common goal. You act this way without realising out half the time. Indeed when you move across to government or non profit you notice the absence of that feeling quite clearly (which is why there's so much back-stabbing and shirking in those jobs). After all if the company fails to lose your job, that makes life very difficult for you and is far more concerning than someone else making more money.

[–][deleted] 2 insightful - 2 fun2 insightful - 1 fun3 insightful - 2 fun -  (0 children)

In most companies you feel you are working together for a common goal.

The common goal of pleasing the overseer? There are some good companies, but we don't have the stats.

when you move across to government or non profit you notice the absence of that feeling quite clearly

Any large company acts like a government. A small company owned by a large company becomes like this too.

After all if the company fails to lose your job, that makes life very difficult for you and is far more concerning than someone else making more money.

I've seen things. There are companies that produce essential goods. There are companies that use tricky market magic to determine who gets to own these goods.