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[–]HiddenFox 1 insightful - 2 fun1 insightful - 1 fun2 insightful - 2 fun -  (0 children)

Andrews says his research has found that the majority of people don’t actually want self-checkouts. The real reason stores use them, he says, is because their competitors do. “It’s not working great for anybody, but everybody feels like they have to have it. The companies think: ‘If we can just convince more people to do this, maybe we can start to reduce some overhead.’”

The only time I have used these is if I have 1-2 items and there is no line at all... To me that's the only time the make sense.