Your devices unable to detect satellite. Or orbi won't connect to satellite. If that the case then do read this brief guide to establish orbi satellite setup. If Orbi not properly connecting to satellite, it may results in error like Orbi satellite goes offline or Orbi satellite not pairing to satellite.
can't sync Orbi satellite or Orbi not connecting to satellite
- Do keep orbi and satellite close to each other.
- How to sync Orbi satellite with router. Do press 'sync' button located at the rear of the orbi satellite.
- Ensure position and placement of orbi and satellite.
- Check LED on Orbi, if blue its good. If orbi showing purple light. There is some issue contact orbilogin experts to resolve.
- Do keep updated orbi satellite firmware, as outdated or corrupted version of firmware may causes trouble in connect orbi satellite.
Source: Orbi not connecting to satellite
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