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[–][deleted] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (2 children)

Sorry - but this is not why surveys are taken. That 19% is a informative of many more who are thinking of cancelling. And if youve got 180 million users, cancellations could be in the millions. In fact, Spotify's service for cancellations was so overloaded that they had to shut it down: https://www.ubergizmo.com/2022/01/spotify-hit-with-cancellation-requests/

[–]hfxB0oyA[S] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (1 child)

[–][deleted] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

some fair and balanced factual reporting....